About Us Matt's CD Singles are completely dedicated to your total satisfaction. All CD's are in at least excellent condition and come with a money back guarantee. If you have any suggestions or comments please email us at firstname.lastname@example.org
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. For a more detailed description please see home page and click on help.We accept credit/debit card payment and paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept all the major credit cards from anywhere in the world. Security is our number one priority which is why we offer a 100% secure shopping cart facility with 128 bit encryption.
Shipping And Handling Orders are shipped within 24 hours and confirmation sent by E-mail from our mailing department. Every care is taken to ensure your CD's reach you in excellent condition. Each plastic box is brand new and placed in a re-sealable protective wrap. They are shipped in strong durable packaging to ensure their safe arrival.SHIPPING RATES FOR THE UK£1.75 - for the first item, then 50p per CD thereafter.SHIPPING RATES FOR NORTH AMERICA/CANADA£3.75 for the first item, then £1.00 per CD thereafterSHIPPING RATES FOR EUROPE£3.00 for the first item, then 75p per CD thereafterSHIPPING RATES FOR REST OF THE WORLD£4.00 for the first item, then £1.00 per CD thereafter
Delivery Schedule Orders are processed and shipped within 48 hours (unless notified otherwise). UK orders are sent by first class mail, therefore you should expext delivery within 2 days. Overseas mail normally takes 7 to 14 days however a maximum of 28 days should be allowed. It is rare for a parcel to be undelivered however we send them by Royal Mail proof of posting so we can trace each delivery if necessary.
Back Orders We do not offer a back order facility. Whilst every effort is made to ensure the catlog is up to date, should an item be out of stock you will be notified within 24 hours and a refund will be made to your card.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. No-one can view your credit card details - not even at Matt's CD Singles. Security is our number one priority to ensure your safety.
Guarantee All our CD's are in at least excellent condition (CD's & inserts). Every box before shipping is exchanged for a new one and sealed in a re-sealable protective wrap. All items come with a full money back guarantee.
Reaching Us If you need to reach us, please email us on email@example.com, alternatively, you can call on 020 8597 0404 (International +44 <phone without first zero>) or write to us at 10 Neave Rose Court, Mawney Road, Romford, Essex, RM7 7JA
Returns Policy All our CD's are in at least excellent condition (CD's & inserts). Every box before shipping is exchanged for a new one and sealed in a re-sealable protective wrap. All items come with a full money back guarantee. Should you wish to return your CD to us we do offer a 30 day no quibble guarantee. Please correspond to us at firstname.lastname@example.org before arranging any return or exchange.